ALK Technologies - Technology that Drives Transportation - GPS Navigation Evolved

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Support Center

ALK's dedicated Technical Support and Customer Service teams are here to help you.
Support is available Monday - Friday, 9am - 5pm EST, excluding holidays. Your questions are normally answered within one business day.

CoPilot Products

Customer Service

  • Click here for CoPilot support.

  • For orders placed over the PHONE with an ALK sales representative, contact our customer service team by email at cpsales@alk.com or by phone at
    1-888-872-8768. x 550

  • For orders placed through ALK's WEB SITE, check your order online 24 hours a day or send an email to webstore@alk.com.

  • If you purchased your product through a catalog, a reseller, or in a retail store, you will need to contact that seller directly for information on the order status and return policies.

PC*MILER Products

Technical Support

Please note the version of your product in any correspondence so that we can answer your question more quickly.

For PC*MILER Navigator GPS: click here

For all other PC*MILER products (except FuelTax, Rail, and HazMat) and ALK|FleetSuite:

PC*MILER|FuelTax, Rail and HazMat

Customer Service

If you have a question about your order, please contact your sales representative or email sales@alk.com.