ALK Technologies - Technology that Drives Transportation - GPS Navigation Evolved

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Support Center

In order for our technical support team to provide you with the most timely and accurate answers to your questions, we need as much information from you as possible. You will normally receive a response no later than the end of the next business day (Monday-Friday, excluding holidays).

For immediate help, please consult our FAQs, your product manual, and the online help within your program.

All fields, except where noted, are required.

Contact Information
First Name:
Last Name:
Phone: ( ) -
E-Mail:
Confirm E-Mail:
Product Key: (25 characters)
(NOTE: Product Keys are NOT needed for the A780 and Navigator 9 softwares.)
Product Name
Product Name:
Desktop/ Laptop Information
Operating System:
CoPilot Version #: (Help -> About CoPilot)
Pocket PC / Smartphone Information (Only required if you own Pocket CoPilot or Smartphone)
Device Manufacturer:
Device Model #:
Operating System:
CoPilot Version #: (Tools -> About)
GPS Receiver Information
GPS Type:
Description of Problem
What category best describes the problem?
Describe the problem:
When does this problem occur?
Error message received:
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