ALK Technologies - Technology that Drives Transportation - GPS Navigation Evolved

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1. I am using a new USB GPS receiver and have it plugged in but CoPilot keeps saying "There is no GPS receiver attached. Please attach your receiver or select the Planning Mode option" but my GPS receiver is plugged in?

NOTE: For Windows XP users if you click Cancel when warned Drivers are not digitally signed you will need to take some additional steps to get the drivers installed: Make sure your GPS receiver is connected to your computer during this process.

  1. Unplug the GPS receiver from the USB port and then plug it back in. You should see a message down at the bottom that says "New hardware found." Make sure all connections leading to the GPS unit are secure. There should be no metal visible between the adapter and the GPS unit. You may have to forcefully push the connections together to make them secure.
  2. Click on Start, All Programs, TravRoute CoPilot 2003.
  3. Click on GPS Tools.
  4. This will begin the installation process.
  5. When prompted to Cancel or Continue Anyway with the installation click Continue Anyway.
  6. When the installation has finished you can begin to use CoPilot 2003. Hints: If your computer is making a beeping sound the connections leading to the GPS receiver are not secure. You may have to forcefully push them together to make the connection secure. If you start CoPilot 2003 and it says "No GPS receiver attached" follow the instructions below.
    • Click on Start, Control Panel, System.
    • Click on the Hardware tab.
    • Click on the Device Manager button.
    • Click on the + sign next to Ports.
    • Under Ports there should be a listing "USB-HID -> COM Device(COM3)." The com number may be different.
    • If not follow steps 1-6 above. If so please follow the directions below.
    • Insert your Install disk.
    • Click on Start, My Computer.
    • Right click on your cd-rom drive and select Open.
    • Double click on the Driver Tools folder.
    • Double click on the Portcfg folder.
    • Double click on the PortCfg.exe file.
    • The application will begin to scan your Com ports. Once the GPS is detected you will receive a message stating what Com port he GPS was found on.
    • You can now begin to use CoPilot 2003.

If you continue to get the message "No GPS receiver attached" please send a request to our Technical Support department.