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When connecting my CF GPS to my Windows Mobile 2003 Pocket PC I get the following message "No GPS signal, Please check connections". How can I fix this?

NOTE: If your CF GPS has a serial number that is not within the range of E31950001 - E31950500 you have a version 1 receiver not compatible with the new operating system. Please send an email request to techsupport@alk.com for instructions on how to send back the receiver. We can manually reset the receiver here to make it compatible with the new operating system.

Our new CF GPS receivers that are Win Mobile 2003 compatible just need to be setup so the OS recognizes it is connected. Please follow the directions below.

1. Launch CoPilot Live on your Pocket PC (Tap on "Start --> CoPilot Live")
2. In the "GPS" menu, tap "Options" and tap on "Setup GPS"
3. Tap on "Manual" and in the "GPS Com Port and Baud Rate" section, select the COM port and Baud Rate as provided by your GPS manufacturer. If you do not know this information, tap the "Automatic", then tap "Next" and CoPilot Live will search all available ports for your receiver.
4. Tap "OK" at the top of the screen to close the GPS Options.

Note: CoPilot will remember the GPS settings on exit, so you will only need to configure your GPS on the first use.