1. How do I activate my CoPilot Live | Pocket PC5 software?
For Automatic activation, follow the steps below (requires Pocket PC
connection with a Desktop computer that is connected to the internet):
1. Connect your Pocket PC to your Desktop computer via ActiveSync®
2. Run CoPilot Live on the Pocket PC
3. If prompted, enter your Product Key and tap "OK"
4. Connect your Desktop computer to the internet
5. Tap "Next" on your Pocket PC
6. Enter your e-mail address and tap "Next"
7. Tap "Next" to connect to the internet and activate copilot.
For Manual activation, follow the steps below (requires access to a Desktop
computer that is connected to the internet):
1. Run CoPilot Live on the Pocket PC
2. If prompted, enter your Product Key and tap "OK"
3. Tap"Next" to continue the activation
4. Enter your email address and tap"Next"
5. Again tap "Next" and this will attempt to connect to the
internet to activate CoPilot. When you receive the "Failed to connect
to the internet" message, tap on "Next". After the second
attempt to connect to the internet, tap "Next" to view and write
down your 25 digit product key and 8 digit license number.
6. On your Desktop computer, go to http://activate.alk.com
7 . On the web page, enter your Product Key, License Number, and e-mail
address and click "Submit" to obtain your activation code.
Note: The Product Key and License Number are displayed on the Pocket PC
activate screen.
8 . Enter the Activation code displayed on the web page on your Pocket
PC and tap "Activate"
Note: A confirmation will be sent to the e-mail address you entered.
If you do not have an internet connection or the activation is unsuccessful,
contact ALK technical support at techsupport@alk.com
to receive an activation code. Please include your Product Key and License
Number in the e-mail.
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