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PC*MILER|Connect is not interfacing with my third party program properly. What can I do?

First, double check with your third party vendor for a list of the PC*MILER Solutions needed for the interface. Next, make sure you have PC*MILER, and all relevant solutions installed. If all products are installed, check that each program is working.

  1. Click on Start, then Programs, then PC*MILER 18 (or 19) then Connect Tester. This should bring up a window listing some general information about the product and some sample route files.
  2. If needed, you can also click on Start > Programs > PC*MILER 18 (or 19)> Mapping. This should open up a separate window with the PC*MILER map. If it does open, then PC*MILER|Mapping is working properly. If not, please see the PC*MILER|Mapping FAQ Page for the answer to the fix this problem.