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4. I try to launch the Pocket CoPilot software on my Pocket PC and I get a message, "Unable to open Pocket CoPilot. Please make sure the compact flash card has been inserted or the data has been properly downloaded" What should I do?

  1. The first thing you should do is refer to question 1 of this section and follow steps according to the location you specified.
  2. Once you have done that, refer to question 2 and follow the directions according to the option you selected.
  3. If you downloaded your data to a flash card and still receive the same error message try taking out the flash card, soft resetting your Pocket PC and reinserting the flash card again.
  4. If your data was downloaded to the Pocket PC main memory please make sure you have followed the steps correctly for downloading data.
    • Make sure the application is installed on the Pocket PC.
    • Make sure your Pocket PC is connected to ActivSync and you have a partnership established.