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5. When I try to run Pocket CoPilot 3.0 on my desktop from my CD-ROM drive I get a message that says "Pocket CoPilot Can't Find the Data CD" and the program won't start. What can I do?

  1. Is the Data Disk in the CD-ROM drive?
    1. If yes, see section II.
    2. If no, place the Data Disk in your CD-ROM drive and try using Pocket CoPilot again. If you are still having trouble once the Data Disk is in your CD-ROM drive, see section II.
  2. Is the underside (the silvery side with no artwork) of the Data Disk clean?
    1. If no (you see lint or finger prints), you can clean the CD by using a soft, clean piece of lint free material slightly moistened with water. Place the Data Disk in the CD-ROM drive once it is dry and try using your TravRoute program again.
    2. If your Data Disk is clean and it does not appear to be damaged please contact TravRoute Customer Service to request a replacement Data Disk.