PRIVACY POLICY

ALK, a Trimble Company (“ALK”) Privacy Notice

With Effective Date June 1st, 2018.

This Privacy Notice explains how information (the “ Data”) about you as a person or as a company (“ You or Your”) is collected, used, and disclosed by ALK, a Trimble Company (“ ALK”). This Privacy Notice applies to information we collect when You use our website, products, standalone and mobile applications, and other online products and web services (collectively, the " Services") or when You otherwise interact with us.

ALK may change this Privacy Notice from time to time. If we make changes, we will notify You by revising the date at the top of the Notice, and in some cases, we may provide You with additional notice (such as adding a statement to our homepage, sending you an email notification, or posting a message within the Services). We encourage You to review the Privacy Notice whenever You access the Services to stay informed about our information practices and the ways You can help protect your privacy.

Our Privacy Notice explains:

  • What Data we collect
  • Why we collect the Data and how the data is used by ALK
  • How the Data is used by You
  • The choices we offer, including how to access, update, and protect Your Data.

This Privacy Notice covers the following ALK services:

  • ALK Maps
  • ALK Content Tools
  • ALK MapSure
  • ALK MapExact
  • CoPilot products: CoPilot GPS, CoPilot Professional, CoPilot Truck, CoPilot RV/Caravan
  • CoPilot RouteReporter
  • CoPilot FleetPortal
  • MileOn by PC*MILER
  • PC*MILER
  • PC*MILER Web
  • PC*MILER Web Services
For more specific terms related to the different ALK Services, please review the appropriate terms of use (“ Terms of Use”) or End User License Agreement (“ EULA”) when appropriate on the respective Website.

1. YOUR ACCOUNT, REGISTRATION

When You first use any of our Services, You may need to create Your personal account by supplying a username, an email address and a password. You may also receive credentials for our Services from your fleet manager. ALK advises You to keep Your account details confidential and use a password that You do not use elsewhere.

Your account is used to securely store the Data collected by each of our Services and to give You access to the Data stored on the ALK servers. We will use Your email address to occasionally send information related to our Services or if there are updates You need to be aware of to ensure You can use our Services in a safe, reliable way, without interruption or if there is a legal requirement to contact You.

For all of these, ALK advises You to do the following:

  • Change Your password upon first login
  • Keep Your account details confidential
  • Use a secure password that You do not use elsewhere

You can delete Your account at any time using the corresponding ALK product or by logging on to the website. ALK will not share Your account details with anyone else, unless explicitly and lawfully ordered to do so following due legal process. Your account Data will be retained as long as Your account exists.

2. HOW WE PROTECT INFORMATION

The information You upload to our Services is subject to European data protection laws and is stored in the Amazon Data Centers, also governed by European data protection laws as per the following https://aws.amazon.com/compliance/data-center/controls/. ALK’s Services apply security methods based on industry standards, including technologies such as pseudo-anonymization, hashing and encryption to protect Your Data against unauthorized access during storage and transmission. ALK takes reasonable measures to help protect information about You from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction. We will not provide anyone else with access to Your Data unless You give us Your permission to do so or when we are explicitly and lawfully ordered to do so following due legal process.

3. SHARING OF INFORMATION

We may share information about You as follows or as otherwise described in this Privacy Notice :

  • With authorized vendors, consultants and other service providers, on a need to know basis, who need access to such information to carry out work on ALK’s behalf, and under the same terms and conditions as ALK;
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or due legal process, or as otherwise required by any applicable law, rule or regulation;
  • If we believe Your actions are inconsistent with the spirit or language of our agreements or policies, or to protect the rights, property and safety of ALK or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; and
  • With Your consent or at Your direction, always under the condition that Your Data will be anonymized.

4. PROMOTIONAL COMMUNICATIONS

When You use one of our Services You may choose to accept product information and marketing communications from ALK. If You choose to do so, You may opt out of receiving promotional emails or messages from ALK by clicking the unsubscribe button at the bottom of the email or by contacting us via privacy@alk.com. We may also retain certain information as required by law or for legitimate business purposes.

5. TABLE OF ALK SERVICES

Item Number ALK Services What Data do we Collect? Why do we collect the Data and how is the Data used by ALK? How is the Data used by You? What are the choices we offer?
1 PC*MILER, PC*MILER Web, CoPilot, CoPilot FleetPortal, ALK Content Tools, CoPilot Route Reporter, ALK MapSure, ALK MapExact, ALK Maps Developer portal, MileOn by PC*MILER Email address also referenced as an “ALK ID” or “CoPilot ID”. For confirmation of Your account login, activation and general communication. Login authentication and communication to ALK. At Your request ALK will delete Your email address except as required by law or for legitimate business purposes.
2 PC*MILER, PC*MILER Web, CoPilot, CoPilot FleetPortal, ALK Content Tools, CoPilot Route Reporter, ALK MapSure, ALK MapExact, ALK Maps Developer portal, MileOn by PC*MILER Password For authentication of Your account activation and login Login Authentication At Your request, ALK will delete Your account, including password.
3 PC*MILER Web Mailing / Billing address For invoicing and credit card authentication. At Your request, ALK will delete Your account, including mailing / billing address except as required by law or for legitimate business purposes.
4 ALK Content Tools Custom Places with address of facility, site boundary / geofence for facility with entry and exit locations for vehicles.

To appropriately route the vehicles to proper entrance and use geofence for alerting. Display related information to You.

Anonymized portions are analyzed for Services improvement.

This feature is optional.
5 CoPilot Chosen Name Allows for personalisation in the Services. Example: Display Your chosen name within the Services. This feature is optional, and it is Your obligation not to use a personally identifiable chosen name.
6 CoPilot IP Address To help diagnose and resolve Internet connection issues At Your request, ALK will delete Your account, including the IP Address.
7 ALK Websites Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site(s). You can opt-out of providing analytics here.
8 ALK Websites Targeting Cookies Targeting cookies may be set through our site(s) by our advertising partners and used in order to build a profile of Your interests and show You relevant adverts on other site(s). These cookies do not store directly personal information (such as email addresses) and are only used to uniquely identify Your browser and internet device. If you wish to not have this information used for the purpose of serving You targeted ads, You may opt-out here.
9 CoPilot FleetPortal, CoPilot RouteReporter Truck ID Used to uniquely identify a vehicle to Your company. Used to search, filter and report route history information for a vehicle in Your company’s fleet. This feature is optional. It is Your company’s obligation not to use a personally identifiable Truck ID.
10 CoPilot FleetPortal, CoPilot RouteReporter Driver ID Used to uniquely identify a driver to Your company. Used to search, filter and report route history information for a Driver in Your company’s fleet. This feature is optional. It is Your company’s obligation not to use a personally identifiable Driver ID.
11 CoPilot RouteReporter, MileOn by PC*MILER Planned Routes The Planned Route consists locations of the origin, destination and planned route path between the origin and destination and is used for route display. For viewing Your Planned Routes This feature is optional, Planned Route information is only collected if You subscribe to the Service. At your request, ALK will delete Your Planned Routes.
12 CoPilot RouteReporter, MileOn by PC*MILER Actual Driven Route The Actual Driven Route consists of GPS locations at a set frequency for the path driven by You from the origin to destination for a trip. This information is used to display the driven route and compare against the planned route. For viewing Your Actual Driven Routes. This feature is optional, and associated Actual Driven Route information is only collected if You subscribe to the Service. At your request, ALK will delete Your actual driven Routes.

6. CONTACTING ALK

For further information, or for any questions or requests, you may contact us at privacy@alk.com. We also recommend visiting our main Privacy website at https://www.trimble.com/privacy/ .